In order to being able to assist you the best way, we'd like you to include the following in your email:
- Did you receive an error message when you attempted your purchase? If so, did it appear on our service or on the bank’s website, and what did the error say?
- What bank issued the card you are attempting to purchase?
- Is your credit card authorized for international/online purchases?
- Please note that all of our premium purchases withdraw the appropriate funds in one lump sum. Did your card contain appropriate funds for such a transaction?
Celia
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